Three Formats, One Consistent Practice

Whether you need a short preparation session before a specific conversation or an ongoing advisory relationship, Quintry offers a format proportionate to your situation.

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The Forum Approach

Every Quintry engagement follows the same underlying structure — the forum format — regardless of its length or scope. This means that even the shortest engagement (the Conversation Note) applies the same rigour of preparation and written output as the nine-month retainer.

The forum format has five points: preparation, structured conversation, written record, review, and iteration. In a Conversation Note, the iteration point is handled through a follow-up availability window. In a retainer, it is built into the monthly review cadence.

Step 01

Preparation

Scoping conversation and background briefing before the session.

Step 02

Structured Session

Facilitated conversation or workshop with a defined agenda.

Step 03

Written Record

Note, reference document, or memo produced within agreed timeframe.

Step 04

Review & Iteration

Follow-up availability or structured review cadence, depending on format.

Engagement 01

Cross-Cultural Conversation Note

A short engagement for Malaysian companies preparing for a significant working conversation across cultural or regional lines — a new ASEAN partner, a new international client, or a multi-language team event. We run a structured pre-conversation session and produce a written reflection note covering language, tone, and meeting cadence considerations. Educational practice only.

What's included

Initial scoping call (30 minutes)
Structured pre-conversation session with relevant team members
Written reflection note (language, tone, meeting cadence)
Follow-up availability window (one week post-delivery)

Process steps

01You describe the upcoming conversation and its cross-cultural context
02Quintry conducts background research on the relevant cultural context
03Pre-conversation session held with your team (typically 60–90 minutes)
04Written reflection note delivered within two working days

RM 580 per engagement Enquire

Engagement 02

Working-Together Workshop for Mixed Teams

A three-week workshop series for Malaysian companies with teams spanning several cultural or language backgrounds. Topics covered include written communication style, meeting cadence, and shared internal vocabulary. Includes two on-site workshops and a written reference document for the team to retain and use independently.

What's included

Initial scoping session with team lead or HR contact
Two on-site workshops (Week 1 and Week 3)
Written reference document for team use
Shared internal vocabulary development exercise
Post-workshop follow-up notes

Workshop format

Wk 1On-site workshop: current working patterns, written communication style, meeting cadence
Wk 2Between-session exercise: shared vocabulary mapping
Wk 3On-site workshop: review, refinement, and reference document review

RM 2,300 per series Enquire

Engagement 03

Cross-Cultural Advisory Retainer

A nine-month advisory retainer for established Malaysian firms operating across borders or with multi-cultural internal teams. The cadence is monthly written reviews, fortnightly calls, and one in-person workshop per quarter. The remit covers general operational practice and internal communication design — with a focus on building the team's own cross-cultural working capacity.

Retainer cadence

Monthly written review (operational practice memo)
Fortnightly advisory call (45 minutes)
One in-person workshop per quarter
Ad-hoc email advisory within scope
End-of-engagement summary document

Remit coverage

01Scoping and nine-month plan (Month 1)
02Operational practice review and workshop programme (Months 2–8)
03Summary and transition documentation (Month 9)

RM 4,500 per month (9-month term) Enquire

Choosing the Right Engagement

A direct comparison to help you identify which format fits your current situation.

Feature	Conversation Note	Workshop Series ✦	Advisory Retainer
Duration	~1 week	3 weeks	9 months
On-site sessions	No	2 workshops	3 per quarter
Written deliverable	Reflection note	Reference document	Monthly memos + summary
Price	RM 580	RM 2,300	RM 4,500 / month
Best for	Specific upcoming meeting or event	Mixed team, active cross-cultural working	Ongoing cross-border operations

✦ Most requested format for new clients

Standards Applied Across All Engagements

These practices apply to every engagement, regardless of format or duration.

Client Confidentiality

All session content and written materials are treated as confidential. Quintry does not reference client engagements in any public or marketing context.

Scoped Before Start

Every engagement begins with a written scoping document. Both parties agree on the scope, deliverables, and cadence before any session is held.

Educational in Nature

All sessions are conducted as educational practice — not interpretation, translation, or cultural mediation. This distinction defines the scope of every engagement.

PDPA Compliance

Client data handling complies with Malaysia's Personal Data Protection Act 2010. Data is collected only as necessary and not retained beyond its stated purpose.

Timely Written Delivery

Written deliverables are produced and delivered within the agreed timeframe for each engagement format. For the Conversation Note, this is two working days from session completion.

Practice Review Cycle

Quintry's advisory methodology is reviewed quarterly by the practice team to ensure it remains current with the working environments our clients operate in.

Published Rates

All Quintry engagement fees are published openly. No variable pricing, no quote-only rates.

Conversation Note

RM 580

per engagement

Scoping call
Pre-conversation session
Written reflection note
Follow-up window

Enquire

Most Requested

Workshop Series

RM 2,300

per series (3 weeks)

Scoping session
Two on-site workshops
Written reference document
Vocabulary exercise
Post-workshop notes

Enquire

Advisory Retainer

RM 4,500

per month (9-month term)

Monthly written review
Fortnightly advisory calls
Quarterly workshops
Ad-hoc email advisory
End-of-term summary

Enquire

Not sure which format fits?

Send us a brief description of your company's current cross-cultural working situation and we can suggest the most appropriate engagement format for your context.

Get in Touch